Refund Policy

Bookstore Return Policy:
Defective products may be returned for an exchange within 15 days. Please bring your receipt and defective merchandise to the church office of Ravenna Assembly of God, 6401 State Route 14, Ravenna, Ohio, for an exchange or full refund. Due to the nature of our products, only defective materials may be returned. Opened or non-defective resources are not refundable.

Online Giving Return Policy:
No refunds are allowed when a contribution is made through Ravenna Assembly of God Church's online giving process.

Event & Ticket Return/Refund Policy:
Refunds or changes must be made at least 48 hours in advance of the scheduled event time unless otherwise specified. Events, camps, or programs may be non-refundable or require non-refundable deposits; details will be posted online, in print materials, and/or at point of purchase/registration for each event.

To request a refund, please call the Ravenna Assembly of God’s Church Office at 330-297-1493 during business hours (9 AM - 5:00 PM, M-F) or send an email to office@ravennaag.com. Please include the event name, number of tickets/registrations, form of payment (cash, check, debit/credit card) and the name of the person registered for the event in the request. Also include your complete contact information so we can respond to your request. Thank you!